Seven-day window
You may request a full refund within seven days of purchase provided you have completed less than twenty percent of the available sessions in the course.
Policy
Refund policy
We want you to be confident before you commit to a course, so the refund window is simple.
After a certificate is issued
Once a certificate has been issued for a course, that purchase is no longer refundable.
How to request
Email institute@payomatix.com from the address on your account with your order reference. Approved refunds are returned to the original payment method within seven to ten working days.